Reference

How Club999 Handles Your Personal Information

This policy explains what data we collect when you access Club999, how we use it, and what rights you hold over it. Access and eligibility depend on your local law and the region you are in.

Data CollectionAccount PrivacybKash & Nagad TransactionsYour RightsContact Us
Club999 How Club999 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from the Club999 lobby to speak with our support team directly about account data, cookie settings, or a deletion request.
Account Settings Some data preferences — including marketing contact and session cookies — can be managed directly from your account settings page without contacting support.
DATA HANDLING

How We Protect and Manage Your Information

Secure Transmission All data exchanged between your device and Club999 is encrypted via SSL. This covers login, account updates, and payment steps through bKash, Nagad, and Rocket.
Cookie Controls We use session and preference cookies to keep your account active and remember your payment method. You can review and clear these through your browser or mobile settings.
Data Retention Account records are kept while your account is open and for a defined period after closure, in line with applicable legal requirements. You may request a summary of what we hold.
Access and Deletion You can request a copy of your personal data or ask us to delete your account record by contacting support via live chat or email. We will confirm the steps and timeline.

Common Questions About Your Privacy

We collect your mobile number, a verified contact method, and device information. If you deposit via bKash, Nagad, or Rocket, we also record the wallet reference needed to process that transaction.

Payment data is used only to verify and complete your transaction. We do not sell or share your bKash, Nagad, or Rocket details with unrelated third parties.

Contact our support team via live chat or email with your account details. We will confirm what data we hold and provide it within a reasonable timeframe as required by applicable law.

Yes. Send a deletion request through live chat or email. We will close your account and remove personal data, subject to any retention period required by law.

We use session and preference cookies to keep your login active and remember your payment method. You can clear or block cookies in your browser or mobile settings at any time.

Access and eligibility depend on your local law and eligible region. If you are in Bangladesh and can lawfully access Club999, this policy covers how we handle your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.